Summary

Ken’s background and training in a variety of business settings enable him to readily assess, analyze and communicate relevant needs and issues, and to plan and manage complex projects. He also has extensive experience with technical writing and documentation.

Areas of Expertise:

• Project and Technology Planning
• Marketing Planning
• Web Design and Development
• Documentation and Training
• Needs Analysis

Experience: for Gray Hill Solutions

511® Traffic Website

This project involved the creation of a real-time traffic information website for the San Francisco Bay Area’s Metropolitan Transportation Commission, and the development of the Glimpse traffic-site engine. Ken served on this project as a project planner, responsible for authoring and maintaining the Project Schedule (MS Project). He was a primary contributor on all major project documentation, including the Detailed Design Plan, Project Plan, Operations and Maintenance Plan, and Testing Plan. He also participated extensively in quality assurance testing for the website.

TreePro™ Design and Implementations

TreePro™ is a database program designed to help agencies track and manage trees and work orders in urban settings. Ken has performed quality assurance and user interface testing for the software, and has authored the program’s User Manual. He has also provided user training and technical assistance for implementations of the software. Recent implementations in which Ken has participated include those for the cities of Irvine and San Clemente, CA, and Bothell, WA.

Development of BusSpeak™ for Pierce Transit

BusSpeak™ is a system developed (and currently being extended) for Pierce Transit which takes data from the Opticom™ transit signal priority system; refines it to track movements of individual transit vehicles; and matches that data to a scheduling database to track on-time performance. Ken has performed extensive quality assurance testing on the BusSpeak™ system, including quantitative and statistical analysis of data and testing of the user interface, and is currently authoring the User Manual.

Website and Visual Design

Ken took the lead in establishing GHS' current visual and marketing identity, including the design and graphics for the current website.

Experience: Non-GHS

Consultant/Business Owner

As the Principal for Elemental Consulting Services, consulting in marketing and communications (including web presence) to a range of clients.

Strategic Marketing Analyst

Analyzed markets, costs, and competition for Methanex, the world's largest supplier of methanol. Developed IT tools for synthesis and analysis of data.

Other Management Positions

Served as Executive Director of Robson College (a private educational facility), and as a Manager for the Northern Group (retail chain).

Education

Bachelor of Arts, York University, 1996

• Graduated with Honours, Dean's List
• Majored in History and English
• Won Desmond Hart Award for Best Undergraduate Essay in History (1996)
• Won Classical Association of Canada National Award for Best Undergraduate Essay in the field of Classics (1996)

Master of Business Administration, University of British Columbia, 2002

• Specialized in Strategic Management and Marketing
• Won scholarship for academic achievement in Core Program
• Completed an exchange semester at Seoul National University, Seoul, Korea

Languages

• Native speaker of English
• Conversational (although a bit rusty) in French
• Currently lower-intermediate level in Korean

Also of Note

• Scored 99th percentile on GMAT (Graduate Management Admissions Test) Verbal test, 98th percentile GMAT overall

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